Terms of Use
Connectère by Perri Sun Terms of Use
Effective: August 15, 2023
Please read the following carefully. These Terms of Use (these “Terms”) govern your access to and use of the Connectère by Perri Sun (“Connectère,” “we,” “us,” “our”) website at www.connecterebyperrisun.com (the “Site”) and the products and services provided by Connectère (collectively, the “Service”).
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE SERVICE AND YOU MUST PROMPTLY CEASE USING IT.
By agreeing to these Terms, you expressly agree to the arbitration of all Disputes as further described in Section 15 below. The parties agree to arbitrate solely on an individual basis, and that these Terms do not permit class arbitration, or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding.
1. Your Access to the Service
2. Permitted Use and Restrictions
3. Privacy
4. Terms of Sale and Payments
5. Idea Submissions
6. Intellectual Property Rights
7. Third-Party Sites and Services
8. Indemnity
9. Warranty Disclaimer
10. Mental Health Disclaimer
11. Limitation of Liability
12. Termination
13. Communication Between Us
14. Governing Law
15. Dispute Resolution
16. Notice for California Residents
17. Notice for New Jersey Residents
18. Additional Important Terms
19. Changes to These Terms
20. Contact Information[BH1]
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1. Your Access to the Service
1.1 Internet Access
When using the Service on your mobile, laptop, desktop, or other device (“Device”), you acknowledge and agree that you are responsible for (i) maintaining Internet access for your Device and (ii) any Internet connection and telecommunications fees and charges that you incur.
1.2 Your Device
Connectère is not responsible for the operation of your Device. You are responsible for ensuring the system functions of your Device are in working order when accessing the Service, including, but not limited to screen display operation features of your Device.
1.3 No Guarantee
Access to the Service may be suspended temporarily and without notice (i) in the event of a system failure, (ii) for maintenance or repair, (iii) where we reasonably suspect there has been a breach of these Terms, (iv) for reasons reasonably beyond our control, or (v) as otherwise explained in these Terms.
2. Permitted Use and Restrictions
2.1 License Grant
Subject to the terms and conditions of these Terms, Connectère hereby grants you a limited, non-exclusive, personal, non-transferrable, non-sublicensable, non-assignable license to access and use the Service (including updates and upgrades that replace or supplement it in any respect and are not distributed with a separate license, and any documentation) solely for your personal use on a Device that you own or control. We reserve all other rights that are not granted in these Terms.
2.2 Use Restrictions
You may not access or use the Service in any way that is not expressly permitted by these Terms. You may not: (i) cause, permit or authorize the modification, copying, creation of derivative works, translation, reverse engineering, decomplication, disassembly, or hacking of the Service; (ii) sell, assign, rent, lease, or grant rights in the Service, including, without limitation, through sublicense, to any other person or entity; or (iii) use the Service for any unlawful, prohibited, abnormal, or unusual activity as determined by Connectère in its sole discretion.
2.3 Eligibility
The Service may not be used by anyone under the age of 18.[BH2] By accessing or using the Service, you represent and warrant that you are at least 18 years of age (or the age of legal majority under applicable law) and have agreed to be bound by these Terms.
2.4 Investigations
We may, but are not obligated to, monitor, or review the Service at any time. If we become aware of any possible violations by you of these Terms, we reserve the right to investigate such violations, and we may, at our sole discretion, immediately terminate your license to use the Service pursuant to Section 12 (Termination) below.
2.5 Violation of these Terms
You must not use (or permit a third-party to use) the Service: (i) in any unlawful manner, for any unlawful purpose, or to act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Service or any operating system used by the Service; (ii) in a way that could damage, disable, overburden, impair or compromise our systems or security, or interfere with other users; (iii) to collect or harvest any information or data from the Service or our systems or attempt to decipher any transmissions to or from the servers running the Service; (iv) via use of a robot, spider, or other automated device to monitor or copy the Service or any information provided by the Service, other than as permitted by the robots.txt file for the Site; (v) to send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms; or (vi) to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam). You acknowledge and agree that you are solely responsible, and Connectère has no responsibility or liability to you or any other person or entity for, any breach by you of these Terms or for the consequences of any such breach.
3. Privacy
These Terms also incorporate the terms of our Privacy Policy [BH3] (as updated from time-to-time). Our Privacy Policy explains how your personal information will be collected and used as well as other information regarding your privacy. By agreeing to these Terms, you are also agreeing to the Privacy Policy, and you consent to (i) the processing of your personal information as explained in the Privacy Policy and (ii) the collection of information from your Device as explained in the Privacy Policy.
4. Terms of Sale and Payments
4.1 Billing Policies
If you choose, at your sole discretion, to purchase services, including by participating in an assessment in connection with obtaining psychotherapist referrals, you acknowledge that you will be required to provide a current, valid, accepted method of payment (“Payment Method”) and you agree that we may charge your Payment Method. Connectère uses authorized third parties for the purpose of processing your transactions and credit card authorizations. By submitting Payment Method details to us or our third-party processors, you grant (or otherwise authorize) Connectère the right to store and process your information with such third parties. You agree to immediately notify Connectère of any change in your billing address or the Payment Method used for payment hereunder. You agree that Connectère will not be responsible for any failures of such third parties to adequately protect your information.
You shall be responsible for all charges incurred in connection with your purchase of services as well as for paying any applicable taxes and possible transaction fees. By providing Connectère with your Payment Method, you agree that Connectère (or its third party service providers) is authorized to immediately charge your Payment Method for all fees and charges due and payable to Connectère as a result of your order, including but not limited to service fees, transaction fees, overdraft fees, or any other fee or charge associated with your access to the Service and/or purchase of services.
4.2 Currency
All prices are listed in US dollars and all payments must be made in US dollars. Connectère will not be responsible for any exchange rates or fees incurred by you from your chosen Payment Method.
4.3 Service Availability
We cannot guarantee the availability of a particular service at any particular time, and we reserve the right to change and/or cancel our service offerings through the Service, without notice, at any time. All prices displayed through the Service are exclusive of taxes, if any. All orders are subject to acceptance and availability. In certain circumstances, services may become unavailable after an order has been placed. In such a case, we will either notify you that we are unable to process your order, or a refund will be issued to your Payment Method for the amount paid.
4.4 All Sales Are Final
Due to the nature of our Service, we are not able to provide refunds. However, if you need to reschedule your assessment, please contact us at perri@connecterebyperrisun.com.
5. Idea Submissions
We welcome feedback from our users and appreciate your comments regarding the Service. However, our policy does not permit us to accept or consider ideas, suggestions, proposals, or materials (“Submissions”) that we have not specifically requested. This policy is intended to help us, and our customers avoid future misunderstandings when new products or services developed internally by our employees might be similar or even identical to a customer’s idea.
If, despite our request that you not send us your ideas, you still submit them, then regardless of any conditions you may have attempted to place on your Submission, the following terms shall apply to your Submission: you acknowledge and agree that: (i) such Submissions will be considered non-confidential and non-proprietary; (ii) we have the right (subject to our Privacy Policy), without limit in time and without payment to you, to use, copy, distribute, adapt, and disclose it via the Service or otherwise to third parties for any purpose, in any way, and in any media worldwide now known or later discovered, including, without limitation, the right to create derivative works, make improvements, perform (including through digital performance), and transmit (including through digital transmissions) such Submissions, and the right to transfer or sublicense such rights; (iii) we may have something similar to the Submissions already under consideration or in development; and (iv) you are not entitled to any compensation or reimbursement of any kind from us in connection with the Submissions under any circumstances.
6. Intellectual Property Rights
6.1 Trademarks
The Connectère name and logo are trademarks and service marks of Connectère. You do not have the right to use any of our trademarks, service marks, or logos, and your unauthorized use of any of these may be a violation of federal and state trademark laws.
6.2 Ownership
You acknowledge that all intellectual property rights in the Service, whether registered or unregistered, including but not limited to rights in graphics, logos, “look and feel,” trade dress, structure, organization, code, and all other content in the Service and compilation thereof, anywhere in the world, belong to us or our licensors and are valuable trade secrets and confidential information of Connectère, and are protected by intellectual property laws. You acknowledge and agree that Connectère, and/or its licensors, own all right, title, and interest in and to the Service, including all intellectual property, industrial property, and proprietary rights recognized anywhere in the world at any time and that the Service is protected by U.S. and international copyright laws. Further, you acknowledge the Service may contain information that Connectère has designated as confidential, and you agree not to disclose such information without Connectère’s prior written consent. Nothing posted on the Service grants a license to any Connectère trademarks, copyrights, or other intellectual property rights, whether by implication, estoppel or otherwise. You should assume that everything you see or read through accessing the Service is proprietary information protected by copyright or trademark unless otherwise noted and may not be used except with the written permission of Connectère. When accessing the Service, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Service is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property.
7. Third-Party Sites and Services[BH5]
The Service may contain links to allow you to share content directly with other third-party websites (“Third-Party Sites”). You acknowledge that we have no control over the Third-Party Sites and are not responsible for their contents and/or availability. We do not assume any liability for your use of any of the foregoing, which use you acknowledge and agree shall be at your own risk.
These links are provided to you for convenience only and do not constitute an endorsement or approval by us of the organizations that operate such websites, the content, or other material contained in the Third-Party Sites, and we have no association with their operators. Your use of the Third-Party Sites will be governed by their terms and conditions and privacy policies (if any) (“Third-Party Terms”). It is your responsibility to read and comply with the Third-Party Terms.
8. Indemnity
You agree to indemnify and hold us and our affiliates, and their respective business partners, licensees, licensors, officers, directors, members, employees, and agents (the “Indemnified Parties”) harmless from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including, without limitation, reasonable attorneys' fees and costs) arising out of or in connection with: (a) your use of the Service; (b) your breach or violation of any of these Terms; or (c) your violation of the rights of any third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations. In such event, you shall provide the Indemnified Parties with such cooperation as they may reasonably request.
9. Warranty Disclaimer
WE PROVIDE THE SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. WE HAVE NO OBLIGATION TO CORRECT ANY BUGS, DEFECTS OR ERRORS IN THE SERVICE OR TO OTHERWISE SUPPORT, DEVELOP OR MAINTAIN THE SERVICE. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs, we accept no liability for them. We also make no promises or guarantees, whether express or implied, that the content provided through the Service is accurate, complete, or up to date.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXCLUDE ALL CONDITIONS, WARRANTIES, REPRESENTATIONS AND OTHER TERMS, WHICH MAY APPLY TO THE SERVICE WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THE RIGHTS OF THIRD PARTIES WITH RESPECT TO THE SERVICE AND ALL INFORMATION AND CONTENT PROVIDED THROUGH THE SERVICE.
No information or advice obtained through the Service, or affirmation by us, by words or actions, shall constitute a warranty.
Because some states or jurisdictions do not allow the disclaimer of implied warranties, the foregoing disclaimers may not apply to you.
10. Mental Health Disclaimer
CONNECTÈRE IS A THERAPIST-MATCHING CONSULTING SERVICE, BUT WE DO NOT PROVIDE PSYCHOTHERAPY OR OTHER MENTAL HEALTH COUNSELING SERVICES. You acknowledge and agree that: (i) Connectère is not a part of any licensed therapeutic practice; (ii) that we will not be acting as your therapist or providing you with therapy; (iii) your participation in a consultation or provision of any personal information to us will not result in a psychotherapist-client relationship between you and Connectère or any of its officers, directors, managers, employees or agents; and (iv) any information that you provide to us will not be subject to any psychotherapist-patient privilege that may exist under applicable law.
CONNECTÈRE DOES NOT PROVIDE MENTAL HEALTH ADVICE. ANY INFORMATION, INCLUDING BUT NOT LIMITED TO, TEXT, GRAPHICS, IMAGES, AND OTHER MATERIAL, CONTAINED ON THE SERVICE IS FOR EDUCATIONAL PURPOSES ONLY. You should not rely on this information as a substitute or replacement for professional medical or mental health advice, diagnosis, or treatment. If you have any concerns about your mental health, please consult with a medical or mental healthcare professional. Do not disregard, avoid or delay obtaining mental health related advice from your medical or mental healthcare professional because of something you may have read on the Service. Individual mental health needs are very different; you should not assume that any information provided through the Service will apply to you. Research developments may impact the information that appears on the Service. No assurance can be given that the information contained on the Service will always include the most recent developments.
IF YOU BELIEVE YOU ARE HAVING A MENTAL HEALTH EMERGENCY, CALL 9-1-1 IMMEDIATELY.
11. Limitation of Liability
IN NO EVENT SHALL THE INDEMNIFIED PARTIES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, ANY BREACH OF SECURITY OR ANY DAMAGE TO YOUR DEVICE, LOST DATA, PERSONAL INJURY, PROPERTY DAMAGE, OR LOSSES ARISING OUT OF YOUR USE OF OR RELIANCE ON THE SERVICE OR YOUR INABILITY TO ACCESS OR USE THE SERVICE) ARISING FROM, RELATING TO, OR IN ANY WAY CONNECTED WITH THE USE OR THE PERFORMANCE OF THE SERVICE OR THESE TERMS, ARISING AND WHETHER FRAMED IN CONTRACT OR TORT, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF CONNECTÈRE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Your sole remedy for dissatisfaction with the Service including, without limitation, content provided through the Service, is to stop using the Service. Such limitation shall also apply with respect to damages incurred by reason of services or products received through or advertised in connection with the Service or any links on the Service, as well as by reason of any information or advice received through or advertised in connection with the Service or any links on the Service. Such limitation shall also apply with respect to damages incurred by reason of any content posted by a third-party or conduct of a third-party on the Service.
In the event the foregoing exclusion of liability is determined, in whole or in part, to be invalid or unenforceable, then the Indemnified Parties’ liability arising in connection with the Service or under these Terms whether in contract, tort (including negligence) or otherwise, shall not exceed, under any circumstances, the greater of: (i) the total amount paid for services purchased through the Service in the preceding 30 days, or (ii) One Hundred Dollars ($100). You agree that any claim or cause of action arising under these Terms or the performance or non-performance of the Service must be brought within one year after such claim or cause of action arises or be forever barred.
THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, CONNECTÈRE’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. THIS PROVISION SHALL HAVE NO EFFECT ON CONNECTÈRE’S GOVERNING LAW PROVISION SET FORTH BELOW.
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
12. Termination
We may terminate these Terms and/or terminate your permission to use the Service immediately, without prior notice or liability, if (a) you commit any breach of these Terms, (b) we discontinue the Service, or (c) we are prevented from providing the Service for any reason.
Furthermore, we reserve the right to change, edit, suspend, delete, and/or cancel any part of the Service and/or your access to it at any time with or without notice to you: (i) if required by law, or (ii) due to an event beyond our control.
On termination of these Terms for any reason: (x) all rights granted to you under these Terms will cease immediately, (y) you must immediately cease all activities authorized by these Terms (including your use of the Service), and (z) you acknowledge that we may restrict your access to the Service. Sections 3, 5-6, and 8-18 will survive any termination or expiration of these Terms.
13. Communication Between Us
If you wish to contact us in writing, or if any condition in these Terms requires you to give us notice in writing, you can send this to us as indicated in Section 20 (Contact Information) at the bottom of these Terms. If we have to contact you or give you notice in writing, we may do so by email or using any other contact details you provide to us.
14. Governing Law
These Terms and any matter arising out of or relating to these Terms, and any claim, cause of action, controversy, or matter in dispute between you and us, whether sounding in contract, tort, statute, regulation, or otherwise, shall be governed by the internal laws of the State of California in the United States, consistent with the Federal Arbitration Act, without regard to any choice or conflict of laws principles (whether of the State of California or any other jurisdiction).
15. Dispute Resolution
15.1 User Concerns
Most user concerns can be resolved quickly and to the user’s satisfaction by contacting us at the contact details in Section 20 (Contact Information) below.
15.2 Disputes
By agreeing to these Terms, you expressly agree to the arbitration of all Disputes. Any controversy, allegation, or claim that arises out of or relates to the Service, these Terms, or any additional terms, whether heretofore or hereafter arising (collectively, a “Dispute”), except for any controversy, allegation or claim that arises out of or relates to our actual or alleged intellectual property rights (an “Excluded Dispute”), shall be finally resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and that these Terms do not permit class arbitration, or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitrator or arbitral panel may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. In the event the prohibition on class arbitration is deemed invalid or unenforceable, the remaining portions of the arbitration provisions will remain in force.
15.3 Arbitration Procedures
In the event your concern cannot be resolved informally, you and Connectère agree that, except as provided in Section 15.6 below, all Disputes, (each a “Claim”), shall be finally and exclusively resolved by binding arbitration, which may be initiated by either party by sending a written notice requesting arbitration to the other party. Any election to arbitrate by one party shall be final and binding on the other. The arbitration will be conducted under the Streamlined Arbitration Rules and Procedures of JAMS that are in effect at the time the arbitration is initiated (the “JAMS Rules”) and under the terms set forth in these Terms. In the event of a conflict between the terms set forth in this Section 15 (Dispute Resolution) and the JAMS Rules, the terms in this Section will control and prevail.
Except as otherwise set forth in Section 15.6 below, you may seek any remedies available to you under federal, state, or local laws in an arbitration action. As part of the arbitration, both you and Connectère will have the opportunity for discovery of non-privileged information that is relevant to the Claim. The arbitrator will provide a written statement of the arbitrator’s decision regarding the Claim, the award given, and the arbitrator’s findings and conclusions on which the arbitrator’s decision is based. The determination of whether a Claim is subject to arbitration shall be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator. Except as otherwise provided in these Terms, (i) you and Connectère may litigate in court to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate, or enter judgment on the award entered by the arbitrator; and (ii) the arbitrator’s decision shall be final, binding on all parties and enforceable in any court that has jurisdiction, provided that any award may be challenged if the arbitrator fails to follow applicable law.
IN THE CASE OF ARBITRATION AND WHERE PERMITTED BY LAW, YOU ARE AGREEING TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY. YOU ARE ENTITLED TO A FAIR HEARING, BUT THE ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN THE RULES APPLICABLE IN COURT. ARBITRATOR DECISIONS ARE ENFORCEABLE AS ANY COURT ORDER AND ARE SUBJECT TO VERY LIMITED REVIEW BY A COURT.
15.4 Location
The arbitration will take place in the City of Los Angeles, California, United States of America, unless the parties agree to video, phone, or internet connection appearances.
15.5 Limitations
You and Connectère agree that any arbitration shall be limited to the Claim between Connectère and you individually. YOU AND CONNECTÈRE AGREE THAT (i) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; (ii) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL; AND (iii) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER ARBITRATION.
15.6 Exceptions to Arbitration
You and Connectère agree that the following Claims are not subject to the above provisions concerning binding arbitration: (i) any Excluded Dispute; (ii) any Claim related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (iii) any claim for equitable relief. In addition to the foregoing, either party may assert an individual action in small claims court for Claims that are within the scope of such court’s jurisdiction in lieu of arbitration.
15.7 Arbitration Fees
If you initiate arbitration for a Claim, you will need to pay the JAMS arbitration initiation fee. If we initiate arbitration for a Claim, we will pay the costs charged by JAMS for initiating the arbitration. All other fees and costs of the arbitration will be charged pursuant to the JAMS Rules.
15.8 Severability
You and Connectère agree that if any portion of this Section is found illegal or unenforceable (except any portion of Section 15.6), that portion shall be severed and the remainder of the Section shall be given full force and effect. If Section 15.6 is found to be illegal or unenforceable then neither you nor Connectère will elect to arbitrate any Claim falling within that portion of Section 15.6 found to be illegal or unenforceable and such Claim shall be exclusively decided by a court of competent jurisdiction within the City of Los Angeles, California, United States of America, and you and Connectère agree to submit to the personal jurisdiction of that court.
16. Notice for California Residents
In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd, Ste N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
17. Notice for New Jersey Residents
If you are a consumer residing in New Jersey, the following provisions of these Terms do not apply to you: Section 9 (Warranty Disclaimer), Section 11 (Limitation of Liability), and the California governing law provision of Section 14 (Governing Law) above (for example, to the extent that your rights as a consumer residing in New Jersey are required to be governed by New Jersey law).
18. Additional Important Terms
18.1 Assignment
The rights granted to you under these Terms may not be assigned without Connectère’s prior written consent, and any attempted unauthorized assignment by you shall be null and void.
18.2 Severability
Except as otherwise provided in Section 15.8, if any part of these Terms is determined to be invalid or unenforceable, then that portion shall be severed, and the remainder of the Terms shall be given full force and effect.
18.3 Attorneys’ Fees
In the event any litigation or arbitration is brought by either party in connection with these Terms, except as otherwise provided in Section 15.7, the prevailing party shall be entitled to recover from the other party all the reasonable costs, attorneys’ fees and other expenses incurred by such prevailing party in any legal action relating to these Terms.
18.4 No Waiver
Our failure to enforce any provision of these Terms shall in no way be construed to be a waiver of such provision, nor in any way affect our right to enforce the same provision at a later time. An express waiver by Connectère of any provision, condition, or requirement of these Terms shall not be understood as a waiver of your obligation to comply with the same provision, condition, or requirement at a later time.
18.5 Equitable Remedies
You acknowledge and agree that Connectère would be irreparably damaged if the terms of these Terms were not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to any breach of these Terms, in addition to such other remedies as we may otherwise have available to us under applicable laws.
18.6 Entire Agreement
These Terms, including the documents referenced in these Terms, constitute the entire agreement between you and Connectère with respect to the Service and supersedes any and all prior agreements between you and Connectère relating to the Service.
18.7 Transfer
We may transfer our rights and obligations under these Terms to another organization but this will not affect your rights or our obligations under these Terms.
19. Changes to These Terms
We reserve the right, at our sole discretion, to amend these Terms at any time. As applicable, we will notify you of material changes to these Terms when you next access the Service (we may also email you about any material changes to these Terms). We reserve the right at any time and from time-to-time to modify or discontinue, temporarily or permanently, the Service (or any part of it) with or without notice.
20. Contact Information
If you have any questions or comments relating to the Service or these Terms, please contact us at: perri@connecterebyperrisun.com
[BH1]Connectère: Please include links from each heading in the table of contents to the corresponding section headings below.
[BH2]Connectère: Will anyone under 18 years of age be permitted to use the service?
[BH3]Connectère: Please include a link to the privacy policy.
[BH4]Connectère: Are there any circumstances in which users may request or receive a refund (for example, if they need to cancel an assessment)?
[BH5]Connectère: How will the Site work in conjunction with Instagram? Will the site simply have a link to Connectère’s Instagram profile?
CONSENT FOR CONSULTATION WITH Connectère by Perri Sun
This document is intended to provide important information to you about my professional services and business policies. Please read the entire document carefully and be sure to ask any questions that you may have regarding its contents.
Psychotherapy can lead to better relationships, solutions to specific problems, and significant reductions in feelings of distress. Our consultation session is not psychotherapy, and your participation in a consultation will not result in the formation of a psychotherapist-patient relationship. Instead, our consultation will involve an evaluation of your past and current functioning and symptoms, your history with these symptoms, prior therapeutic experiences, family background and relationships, prior / present diagnosis, medication, and your needs and desires for therapy at this time. This information will help me to identify other therapists that I believe may be a good match for you.
Information about Your Consultant
I am a Licensed Clinical Social Worker, with a great deal of knowledge and experience in human behavior, patterns, diagnoses, and attachment styles. I also have a lot of experience with connecting clients to their therapists. My network of trained professionals (LMFT, LCSW, PsyD, PhD, Psychiatrists, and associates) is vast and extensive.
Connectère by Perri Sun is not a part of my licensed therapeutic practice. When you participate in a consultation, I am not working as your therapist, but as your therapist matching consultant.
Consultation Session
Individual consultations sessions are 60-90 minutes in length.
After our consultation, and within 10 business days I will provide you my impressions of what type of therapy or therapists might suit your needs best via e-mail. I will offer 3 available clinical providers / mental health professionals I think would be a good match to your needs and who have current availability and willingness to take on a case. You should evaluate this information. It is your role to reach out to each therapist on your own to book free phone consultations. In these consults you can learn more about the therapist, share you needs and goals, get a feel for how they work, and discuss the details of working together.
Please let each clinician know you received this referral from Connectère by Perri Sun.
Releasing Information to Other Professionals
When speaking with potential therapists about your placement, I will provide minimal identifying information about you but must provide the potential therapists with enough detail to allow them to determine if they may be able to help. I will need to give them your age, gender, desired preferences, and general presenting problems we’ve discussed. If you provide me with a prior diagnosis and any current medications, I will share this information as well[BH1] .
I will not provide your potential therapist / my referrals with your full name, extensive family history, or a comprehensive explanation of your reasons for wanting to begin treatment. You may speak to them about these specifics when you have your individual free phone consultations with them, and then further once you choose your therapist and move into a therapeutic relationship with them.
I will not follow up with the matched therapists to ask if you have chosen them as your therapist. I am also not accepting any form of compensation from the therapists (money or otherwise) in exchange for these referrals.
Payment for Services
The fee for service is $1,250.00 per individual consultation. Fees are payable at the beginning of each consultation session via my website where credit cards are accepted. I do not accept any insurance at this time.
Telephone Calls/Emergencies
You may leave a message for me on my confidential voicemail. If you wish for me to return your call, please be sure to leave your name and phone number(s), along with a brief message concerning the nature of your call and request a return phone call.
I will return your phone call at my next convenience. Phone calls are returned during normal workdays (Monday through Friday) within 24 hours.
IN THE EVENT OF A MEDICAL OR MENTAL HEALTH EMERGENCY OR AN EMERGENCY INVOLVING A THREAT TO YOUR SAFETY OR THE SAFETY OF OTHERS, PLEASE CALL 911 IMMEDIATELY TO REQUEST EMERGENCY ASSISTANCE.
Client Rights and Responsibilities
As your consultant, I will contribute knowledge, skills, experience, and a willingness to do my best to assess your needs and provide you with 3 available therapists. If you do not contact these clinicians within an appropriate time, I cannot guarantee they will have a spot open for you. If you try all 3 of the referrals (including completing a free phone consultation with each referral and having at least one in person session with each) [BH2] and do not feel any of them are a good enough fit, I encourage you to contact me for a follow up, one time, 15-minute consultation phone call, so we can discuss why you felt they were not a good fit. In that time, I will provide you with one more referral free of charge.
As the client, you will need to make a commitment to your own personal growth and care.
Please feel free to ask any questions or to discuss any of this information with me.
Acknowledgment
Your signature below indicates that you have read this consent form, that you understand it, and that you have received a copy of the form. You further acknowledge and agree that: (i) Connectère by Perri Sun is not a part of my licensed therapeutic practice; (ii) I will not be acting as your therapist or providing you with therapy; (iii) your participation in a consultation will not result in a psychotherapist-client relationship between myself and you; and (iv) the information that you provide to me will not be subject to any psychotherapist-patient privilege that may exist under applicable law.
Signed by:
_______________________________ Signature
_______________________________ Print Name
_______________________________ Print Name of Legal Guardian, if applicable
_______________________________ Relationship to Client
_______________________________ Date